About the role
We are looking for an experienced and driven Account Manager to join our growing team in Dubai, UAE. The ideal candidate is responsible for maintaining and expanding relationships with strategically important clients. This role involves ensuring client satisfaction, managing the day-to-day activities of the client accounts, and driving sales by identifying new business opportunities within the account. The Account Manager works closely with internal teams to deliver solutions that meet client needs and objectives.
Key responsibilities
- Manage and develop relationships with new and existing clients
- Drive client acquisition and retention strategies
- Promote trading products and services to clients
- Achieve sales targets and KPIs
- Provide professional support and market insights to clients
- Coordinate with internal teams to ensure smooth client experience
- Grow portfolio sales volume and revenue
- Convert leads received from the Marketing team into clients
- Lead on the creation and delivery of new business presentations with customers
- Work and contribute within the broader sales team, creating and promoting ideas to assist colleagues in the achievement of set objectives
- Identify opportunities to grow accounts and increase revenue
- Develop and implement account strategies to achieve targets
- Negotiate contracts and close agreements to maximize profit
- Carry out any additional duties which would be deemed by the manager and company to be in the best interest of the company and its customers
- Collaborate with cross-functional teams (e.g., sales, marketing, customer support) to ensure the successful delivery of services
- Communicate client feedback and insights to internal teams for continuous improvement
Requirements
- Proven sales experience is a must
- A background in the financial markets, brokerage, forex, or financial services industry is a plus
- Strong sales and negotiation skills
- Ability to work independently and as part of a team
- Fluent in English (additional languages are a plus)
Perks
- Competitive salary package
- Residence visa coverage including qualified dependents
- Medical insurance coverage including qualified dependents
- Attractive commission structure